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iHealthHome, Inc.

iHealthHome is a community care management platform that supports seniors who want to age affordably at home. It connects the entire care team, the senior and family, via a suite of tools including an EHR for care managers, medication and caregiver management, remote monitoring, secure mobile apps and more for the seamless coordination of a virtual village. A Covid-19 screening mobile app that monitors the health status of caregivers to safeguard the seniors they help is a new feature.
Making it easy to adopt technology so aging at home can be affordable.
Type of Organization
Startup - Newly established businesses, investable
Size of Organization
Organization Mailing Address

PO Box 55058
Shoreline, WA 98155
United States

Covid Navigator
A mobile app that helps senior care organizations create a safe environment for caregivers and the seniors they serve in this new Covid-19 world. Staff complete daily symptom tracking, temperature logging, other tasks and sign to attest their submission on their phone before reporting to work. An algorithm displays a daily status of either clearance for work or alternative guidance. An admin portal enables remote monitoring, case management, documentation for compliance and risk mitigation.
Category of Innovation
Digital Health - A digital health solution is a technology-based solution whose user is caring for or providing care for themselves (think of a personal app) or another individual (such as a doctor using a tool to help their patient)
Intended End User
Payer - Organizations responsible for issuing or administering payment for the care received by a population of people (e.g. insurance companies)
Provider - Individuals or organizations responsible for providing care to patients (e.g. doctors, nurses, hospital/clinic administrators, etc.)
Non-Profit/Community-Based Organization
Vendor - i.e. established company, non-startup
Professional Service Provider - i.e. attorneys, consultants
Impactful Innovation Stage (Click Here for Details)
Problem (i.e. barrier, issue, complication, etc.) being solved for the end user
The senior care industry has been slow in adopting technology and integrating automation into their workflows. Some key reasons for this are: 1) a workforce that is generally lower paid, lower skilled, and often English is a second language; 2) the workplace is distributed throughout the community as over 90% of seniors live at home; 3) training becomes difficult because of (1) and (2); 4) margins are razor thin for providers making budgets for technology scarce; and 5) balancing hands on with automation workflow is challenging when every client's needs are literally unique. Covid-19 has made the use of technology in senior care an imperative no longer an option.
Idea/solution to the problem, if applicable
Any solution to creating a safe environment for caregivers and their senior clients at home must be simple for end users to use, require minimal training, be engaging for sustained use over the long period of time it may take for the Covid-19 pandemic to be resolved, be easy for administrators to learn and use and not overly burdensome in time and budget.

As such, we built our solution to be mobile, accessible via the app stores, uses pictures and images in the questionnaire, is highly configurable, and we continuously strive to integrate it into daily workflows. We know there is much to be learned and refined as we roll out our solution into the field of caregiver front line workers and expect to continuously refine in collaboration with our users.
Level of adoption (i.e. list of customers/users, testimonials, etc.), if applicable
The app was launched to its first users on May 26, 2020. A research agreement in place with the University of Hawaii to evaluate the usability of the app, any barriers to adoption, question set and risk assessment algorithm as our solution is rolled out to participating senior care organizations. Organizations with over 500 potential users have agreed to participate as of 5/28, with a goal of 1,000 users by June 30th in the study.

Simultaneously, both developers business development teams are in active conversations with very large payers, employers, schools and universities who are looking for easy to use screening tools to implement that address the growing body of safety, risk mitigation and re-opening regulations that have been imposed.
Impact (i.e. measurable outcomes), if applicable
Mobile screening apps connected to active case management portals becomes the standard of practice in the senior care industry enabling robust data collection and analysis and informing the creation of best practice guidelines for safety of seniors in a Covid-19 world. Measurable outcomes would be the number of active users, broad geographic adoption of the system and a scientifically based algorithm.
Funding Stage
Not Applicable
List of Funding Sources (if applicable)
The Covid Navigator has been self-funded by the co-developers and is being offered at no or low cost to encourage rapid adoption. Once traction is demonstrated, funding may be sought to refine and scale rapidly.
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